UC3M

You have finished your studies and a job offer is published in the press to work in an environment similar to the one described i the following newspaper article:

Although they need somebody with experience you sent your CV and you are hired under certain conditions. You are getting a salary similar to what is published in the report and are put in charge of a group of two more people, Marta and José Luis, in charge of maintaining and solving problems with a product which is very important for the company's bottom line. The condition under which “Big Boss” will maintain your job is that the group you are leading works without a problem, and this is evaluated looking if the problems are solved within reasonable time frames.

In your team, Marta is a person extremely efficient. She studies and analyzes problems with depth, proposes brilliant solutions which she implements quickly, detect possible problems even before they appear, communicates her ideas clearly, has a high level of responsibility, etc. However, José Luis is a person that takes too much time to solve a problem, you can tell he is not motivated to learn anything new, has no interest on anticipating problems, if there is extra work he is the first one to leave, he tries to hide from problems when they appear, etc.

Big Boss calls for a meeting and informs you that some deficiencies have been detected in your team. She asks you to fix the problem, your job is on the line. You cannot fire anybody on your team nor hire anybody else, perhaps a bit more money is available for incentives.

In groups of four people and in only 3 minutes, propose three measures to revert the situation (and keep your job).